VISA Check Card
Need a new PIN number or forget your current one? You can now access your PIN 24/7!
A new program called Card Self Service will become effective November 14th, 2014 where members will use the telephone to call toll-free into the IVR (Interactive Voice Response) service, to activate their new, reissued or replacement debit cards. Members will also have the added convenience of being able to use the IVR to select or change their PIN (either forgotten or known PIN). The IVR is available around the clock. Starting November 14th, you can call the following number to take advantage of this service:
To order a new or replacement debit card, you will still need to contact the Credit Union at 301-306-0610 from Monday – Friday from 8:30am to 4:00pm.
IBEW 26 FCU’s Visa Check Card is a safe, simple, and convenient alternative to carrying a checkbook or cash. Present the Visa Check Card and your purchase will be deducted directly from your Checking Account. There's no interest to pay, and you will enjoy immediate approval at the register. In addition, for cash-on-the-run, use your Visa Check Card at any ATM bearing the STAR or Allpoint logos.
Debit or Credit?
Debit - If you choose debit at the register, the transaction is processed through the ATM network, you must use a personal identification number (PIN).
Credit - If you choose credit at the register, the transaction is processed through the Visa network. When you choose credit and sign for the purchase, it actually helps your credit union and other members because Visa transactions are more efficient and less costly than ATM transactions.
If your card is lost or stolen contact:
301-306-0610 or 888-306-0610 (8:30am – 4:00pm Monday – Friday excluding holidays)
800-472-3272 – After Hours lost or stolen
877-253-8964 - After Hours fraud
The Credit Union has been notified of a large-scale card data breach involving both credit and debit cards. A Third-party processor Global Payments used by merchants was the victim of the breach. In light of the recent data breach members need to take extra precautions. Be aware of and never respond to suspicious emails, text messages or phone calls requesting personal, financial or card data. The card information that may be requested includes, cardholder billing address, 3 digit CVV2/CVC2 code found on the back of the card, or enrollment criteria/passwords for Verified by Visa SecureCode. If you receive a suspicious request contact the Credit Union immediately. Members also need to monitor their financial accounts closely and report and discrepancies.
:: Electronic mail is not secure, and confidential or personal information should not be communicated in this manner ::