Need a new PIN or forgot your current one?

You can now access your PIN 24/7!

A new program called Card Self Service is where members can use the telephone to call a toll-free number into the IVR (Interactive Voice Response) service to activate their new, reissued, or replacement debit card. Members will also have the added convenience of being able to use the IVR to select or change their PIN (either forgotten or known PIN). The IVR is available around the clock. The number for this service is: (800) 992-3808.

To order a new or replacement debit card, you will still need to contact the Credit Union at (301) 306-0610 from Monday – Friday, 8:30 a.m. to 4:00 p.m..

IBEW 26 FCU’s Visa Debit Card is a safe, simple, and convenient alternative to carrying a checkbook or cash. Present the Visa Check Card and your purchase will be deducted directly from your Checking Account. There’s no interest to pay, and you will enjoy immediate approval at the register. For cash-on-the-run, use your Visa Check Card at any ATM bearing the STAR or Allpoint logos.

Debit or Credit?

Debit – If you choose debit at the register, you must use a personal identification number (PIN).

Credit – If you choose credit at the register, the transaction is processed through the Visa network. When you choose credit and sign for the purchase, it actually helps your credit union and other members because Visa transactions are more efficient and less costly than ATM transactions.

If your Debit card is lost or stolen, contact:

After Hours lost or stolen (24/7) – (833) 305-5912

After Hours fraud (24/7) – (833) 305-5913

In light of the recent data breaches, members need to take extra precautions. Be aware of and never respond to suspicious emails, text messages, or phone calls requesting personal, financial, or card data. The card information that may be requested includes the cardholder's billing address, 3-digit CVV2/CVC2 code found on the back of the card, or enrollment criteria/passwords for Verified by Visa SecureCode. If you receive a suspicious request, contact the Credit Union immediately. Members also need to monitor their financial accounts closely and report any discrepancies.

IBEW 26 Federal Credit Union: telephone (301) 306-0610 or e-mail information@ibew26fcu.com

Electronic mail is not secure, and confidential or personal information should not be communicated in this manner.