Identity Theft







NCUA offers extensive information to help consumers identify frauds and scams at its Fraud Prevention Center (new window/tab).

When traveling out of the country, be sure to check your account for suspicious activity. Recently there have been reports of scammers using bluetooth ATM skimming, where the device is installed internally, making it undetectable from the exterior.

ATM Skimming

Criminal Groups are using ATM Skimmers to withdrawal money from member’s accounts. The skimmer allows them to read the debit card and PIN for accounts. These devices snap into place without adhesives or magnets and are of superb quality.

These groups NEVER leave their devices unattended. They arrive on foot and then monitor from nearby vehicles parked in an adjacent parking lot. If a device is discovered do not leave the device or attract attention. Contact law enforcement as discreetly as possible. The suspects will remove the devices as soon as you leave them unattended.

Lost/Stolen Debit/Credit Cards 1-833-305-5912.

Phishers Use Fake Caller ID Numbers

In a new phishing scam, con artists are using phony caller ID numbers to solicit personal information and money. The “spoofers” are able to convince victims that they’re receiving a call from a bank, credit union or credit card company. The scammers use this technique to acquire sensitive personal and financial information, or even money, from their victims.

Protect yourself by following these steps:

  • Do not assume that the information displayed on your phone, regarding who the caller is, is accurate. It can easily be spoofed.
  • Never give out personal or financial information over the telephone unless you know EXACTLY whom you’re dealing with.
  • If you have doubts about who’s on the phone, call back the number of record at your financial institution or credit card company.


Vishing is when a caller uses an automated dialing system. The voice system may use phrases such as, “Please contact us immediately about the closing of your account.” The caller will try to trick you in to calling a toll-free number. But that number belongs to a thief, who will collect the financial information you will be asked to enter on your phone’s keypad, like your 16-digit card number.

Take measures to protect your sensitive information:

  • Never give personal or financial account information over the telephone if you did not initiate the contact—even if the caller has some of your personal information. Simply hang up.
  • Be suspicious of any e-mail that’s short or harsh in tone or contains grammatical errors. Delete it immediately.
  • Be suspicious of any phone or e-mail contact that does not use your first and last name.
  • Be cautious when asked to enter information into automated phone prompts.
  • Avoid clicking on links from unsolicited e-mails.
  • Never dial an unfamiliar return phone number received from an e-mail or phone call regarding any financial matter. Check your financial institution’s phone number listed on your account statement or back of your credit card.
  • Report suspected fraudulent calls or e-mails to the Federal Trade Commission at Forward phishing e-mails to the Anti-Phishing Working Group at

:: Electronic mail is not secure, and confidential or personal information should not be communicated in this manner ::

If you think you’ve been caught in a phishing or vishing scam, contact your financial institution immediately

Credit Score

Credit Review

Learn how to improve your credit score! Set up an appointment with us to learn more about how credit works, credit scores, and the credit bureaus. Find out how your score is calculated and learn tips to help you improve your credit rating. The appointment is free and available to all our members. You can contact us at (301) 306-0610 or information (at) to set up your appointment. Appointments can be done in the office or over the phone.


Check your credit score for free and get monthly updates!

Look for the credit score icon on the right hand side of your online banking account page once you’ve logged in. For instructions on how to access your credit score via your mobile device, please download these instructions: Credit Sense on Mobile Banking.

Monitor your credit score from our moble banking app. Learn more. (PDF-new window/tab)

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:: Electronic mail is not secure, and confidential or personal information should not be communicated in this manner ::


Annual Meeting

IBEW 26 Federal Credit Union

70th Annual Meeting of the Membership

Our Annual Meeting will be held on April 23, 2024 at 2:00 p.m. at our Lanham branch located at 4371 Parliament Place, Lanham, MD 20706. Please RSVP by April 15, 2024 if you plan to attend. As a member of IBEW 26 FCU, you own a portion of the Credit Union. Your share savings account qualifies you as a member-owner of the Credit Union and entitles you to vote for the individuals you would like to have represent you on the Board of Directors. This year, the Nominating Committee has submitted the below nominees to fill three vacancies on the Board of Directors. If there are no nominations made by petition, then these nominees will be elected by acclamation and their election will be confirmed at the 2024 Annual Meeting. Following are the rules for making nominations by petition:

  • The individual must be 18 years of age or older.
  • The petition must be signed by one percent of the membership with a minimum of 20 signatures and a maximum of 500.
  • Each petition must include a statement of qualifications and brief biographical data on the person being nominated.
  • The person being nominated must sign an acknowledgement stating that if elected, he/she is willing to serve.
  • The petition must be received by the Credit Union at it’s main office in Lanham, MD no later than close of business Thursday March 14, 2024


Denise Dellinger
Denise Dellinger started with IBEW26 Federal Credit Union as the Assistant Office Manager in 2002 and presently is the Operations Manager. Denise was elected to the Board of Directors in 2006. Prior to coming to IBEW26 Federal Credit Union, Denise worked as an Office Manager for a Plywood Wholesaler for 18 years. She brought with her extensive experience in Payroll, Human Resources, Accounts Payable, Accounts Receivable and Credit Collections.

John Marlow
John Marlow started serving IBEW 26 Federal Credit Union as a volunteer in 1981. His volunteer services started as a Teller and he was later appointed to the Supervisory Committee and Membership Officer. His present positions are Board Member and Membership Officer. John started his career as a third generation electrician with IBEW Local Union 26 in 1976 and his son is working thru the local. He started in the Residential Program, and later completed his apprenticeship to become a Journeyman Electrician. He has also worked as a Foreman and Superintendent. He served his local as an Assistant Business Agent. John was a Superintendent for Power Solutions and retired in 2019.

Robert R. Staton
Robert started serving IBEW 26 Federal Credit Union as a volunteer in 1984. Robert was elected to the Credit Committee and later to the Board of Directors. His present positions are Chairman of the Credit Committee and Board of Director. Robert is a combat Vietnam veteran, after receiving an honorable discharge from serving in the U.S. Army, he began his career with the IBEW Local 26 in December 1969 working thru the residential unit, completed his apprenticeship in 1974 to become a Journeyman Electrician. He has his Masters Electrical License; he has taken JATC Journeyman extension courses, worked as a Foreman throughout the years on several jobs. Robert taught evening courses at the JATC. Robert is enjoying his retirement and is actively involved with the Credit Union.


Celebrating Doreen’s Exceptional 50+ Years of Service

February 2024

Retiring CEO Doreen Creamer Cleland has a rich family legacy within the Credit Union. Her grandfather, Claude Creamer, was a foundational charter member and dedicated volunteer, instrumental in launching the Credit Union in 1955. Following in his footsteps, Doreen’s parents, Harry and June Creamer, joined the Credit Union in 1957, also as volunteers. Both Claude and Harry, full-time Journeyman Electricians at IBEW Local 26, contributed significantly to the organization. June, who served as the Assistant Manager, brought her expertise with an accounting degree from Alfred College in Alfred, NY. She played a crucial role, especially in teaching Harry, the volunteer Treasurer/Manager, the principles of bookkeeping. From 1958 to 1969, the Credit Union’s operations were based in June and Harry’s basement in Bethesda, MD, after which it moved to the Union headquarters on North Capitol Street in Washington, DC.

Doreen began her career with the Credit Union in 1972, initially working part-time and then transitioning to a full time role in 1976. Her journey through the organization saw her evolving from working evening hours alongside volunteers, to roles such as Teller, Collections, Loan Officer, and Assistant-Treasurer, before ascending to her current position as CEO. Notably, Claude, Harry, June, and Doreen have all served on the Board of Directors.

Continuing this family tradition, Doreen’s daughter, Martha Bruder, undertook an internship in 2004 and remains actively involved in a part-time capacity, marking four generations of dedication to IBEW 26 FCU. Reflecting on her career, Doreen expressed her enjoyment in working with members and assisting them over the years, noting how it often feels like an extended family, with several generations of a family being Credit Union members.

As she looks forward to retirement, Doreen is excited about the prospects of traveling, gardening, yoga, Real Estate investing, and spending quality time with her family and friends.

DUE TO THE INCREASE OF INTERNATIONAL FRAUDULENT ACTIVITY, OUR DEBIT CARDS CAN NO LONGER BE USED INTERNATIONALLY. We Suggest using a credit card when traveling outside of the United States. Our credit card has low interest rates and low international fees. Apply now or call us for more information at 301-306-0610.

Allpoint Network

Allpoint ATM’s are readily available in Maryland, DC, Virginia and across the United States.

Visit to find an Allpoint ATM near you.

ATM Service

You can use your debit card at an Accel, Allpoint, or Visa ATM. Allpoint ATMs are readily available all across DC, Maryland, and Virginia.

Visit to find an Allpoint ATM near you.

Visit to find an Accel ATM near you.

Visit to find a VISA ATM near you.


Need a new PIN number or forget your current one? You can access your PIN 24/7.

More information

Account Warning

Protecting your account is a top priority for IBEW 26 Federal Credit Union.

We advise members to be diligent and monitor their accounts, as this is the first line of defense in identifying fraud

If you notice any suspicious activity on your VISA Platinum Credit Card, call 877-602-8968 (24/7)
or Debit Card, call Debit Card Fraud Line (24/7): 833-305-5913.


If you are out of work and have a loan with the credit union, please contact our office immediately. Contact Denise Dellinger at ddellinger at or 301-306-0610 during office hours (Monday – Friday 8:30am – 4:00pm)


:: Electronic mail is not secure, and confidential or personal information should not be communicated in this manner ::

IBEW 26 Federal Credit Union does not collect cookies or visitor information.


IBEW 26 FCU schedule of fees has been updated as of May 2020.

Relationship Pricing- Effective March 1, 2024

Base Building Level

Share Account- $3.00/month if cumulative balance in all accounts is less than $300.00
(Does not apply to members age 17 or younger, fee waived for NEW MEMBERS for first 6 months)
Share Draft Account- $8.95/month if cumulative balance in all accounts is less than $1,000.00

Buildout Level

Share draft with direct deposit or weekly deposit (minimum $250.00), debit card, Virtual Branch, and estatement- no
monthly fee
If direct deposit is cancelled, membership defaults to Base Building Level

Full Occupancy Level

$25,000.00 total in shares and/or loans- no fees
(Excludes NSF, Overdraft, and Return Deposit Item Fees)
No Credit Union fee for first 6 ATM transactions/month. $1.00 CU fee per transaction over 6.
Description Fee
Account Reconciliation $25.00 per hour
Account Research $25.00 per hour
Account Statements $6.00 per statement (if not registered for e-statements)
ACH NSF Fee $30.00 per item
ACH Overdraft Fee $5.00 per day
ACH Stop Payment $30.00
Audio Response (4 Free/month then charge) $2.00 per call
Bad Address $10.00
Balance Inquiries at other ATMs $2.00 Credit Union Fee
Bill Pay $5.00 per month
Bill Pay Research Fee $25.00 each
Bill Pay Stop Pay Fee $30.00 each
Blue Pay Fee $15.00
Check cashing fee for non-members $5.00
Debit Card Replacement One FREE every two years, then $15.00 per card
Debit PIN Replacement FREE (1-800-992-3803)
Deposited Item Return $30.00 per item
Direct Deposit Correction (after third occurrence) $30.00
Domestic Wire Transfer (outgoing) $30.00 per wire
Dormant Account $25.00 per month
Escheat Account $50.00
E-statements FREE
Faxed Photocopy $5.00 per fax
Home and Mobile Banking FREE
IRA Account Opening Fee $25.00
IRA Withdrawal Fee 1 free per month, then $5.00 per withdrawal thereafter 
Membership Share $5.00 par value
Money Orders $5.00 each
NSF Fee $30.00 per item
Photocopy $2.00 per copy
Printout on Account Fee $1.00 per page
Share Draft Order Varies
Share Draft Overdraft Fee $5.00 per day
Statement Copy $5.00 per copy
Stop Payment $30.00
Tax Lien/Garnishment Filing Fee $75.00
Third Party Credit Union Check $5.00
Wire Transfer (incoming) $15.00
Withdrawal Transactions at other ATMs $1.00 Credit Union Fee (other fees from foreign ATMs may apply)

Fee Schedule March 2024 (PDF-new window/tab)

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Privacy Policy

IBEW 26 FCU Privacy Policy
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:







  • Social Security number and account balances
  • account transactions and checking account information
  • payment history and transaction or loss history
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons IBEW 26 Federal Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does IBEW 26 Federal Credit Union share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
Information about your transactions and experiences
No We don’t share
For our affiliates’ everyday business purposes –
information about your creditworthiness
No We don’t share
For our affiliates to market to you No We don’t share
For nonaffiliates to market to you No We don’t share
Questions? Call 301-306-0610 or go to
What we do
How does IBEW 26 Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does IBEW 26 Federal Credit Union collect my personal information? We collect your personal information, for example, when you







  • open an account or apply for a loan
  • provide employment information or give us your contact information
  • show your driver’s license

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only







  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.







  • IBEW 26 Federal Credit Union has no affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.







  • Nonaffiliates we share with can include insurance companies, government agencies, plastic card processors credit/debit/ATM), financial statement publishers or printers, mailhouse, consumer reporting agencies, data processors, and check/share draft printers
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.







  • Our joint marketing partners include CUNA Mutual Group’s MEMBERCONNECT
Other important information

Download our Privacy Policy (PDF-new window/tab)

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IBEW 26 FCU is committed to providing a website that is accessible to the possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 301-306-0610 or All products and services available on this website are available at our branch.